WHEATON Liquid Handling Service Center

WHEATON Science Products is the only Socorex authorized service center in the U.S.

Services Available

  • Repair
  • Maintenance
  • Calibration

 

Why choose WHEATON?

WHEATON guarantees that only genuine Socorex spare parts are used for repairs. Socorex instruments are built to last. In order to guarantee trouble-free usage over time, a minimum maintenance and regular calibration are strongly recommended. From basic repair to GLP requirements, WHEATON Liquid Handling Service Center provides fast and reliable service and calibration. 

 

Personalized Technical Support

Highly qualified personnel with significant product knowledge are available for all technical matters. The team also provides professional answers and solutions about handling, maintenance and control procedures.

 

Warranty Repair

In order to perform a warranty repair, the product’s warranty registration must be on file at WHEATON or the user must provide a proof of purchase with date. Each new product contains a warranty registration card. This card must be completed and returned within 1 month of purchase to WHEATON.

 

If repair or adjustment is necessary within the warranty period and has not been the result of mishandling or abuse, you may return the unit freight prepaid and WHEATON Industries Inc. will correct the defect or adjust the unit at no charge. A return authorization number MUST be obtained before the unit can be returned. Please contact the Repair Department for this information.

 

Preparation for Repair

Items returned for repair or adjustment should be thoroughly cleaned and packed very carefully to prevent damage in transit and also should be insured for your protection. Should damage occur in transit, all claims should be made against the carrier. WHEATON Industries Inc. will repair or adjust out-of-warranty products at a nominal charge.

 

Contact Us

Call: 800.225.1437 ext. 2587 

Email: servicerequest@wheaton.com